How to remove 24x7 Help.

This removal guide will focus on the removal of an applet called 24x7 Help.

24x7 Help is a small applet that displays contact info for a remote tech support company. This applet suggests that you download security software such as PCRx Registry Cleaner, which is known as a rogue registry cleaner.

This applet comes bundled with some software installations without giving you a choice as to install this applet or not unless you choose the option for a custom install. Therefore, if you are reading this, I am going to assume that you did not expressly agree to having this applet installed. As this applet is not welcome on your computer, a removal guide follows.

Step #1: Download Junkware Removal Tool from here: http://www.bleepingcomputer.com/download/junkware-removal-tool/

Step #2: Once the download is complete, double click the now downloaded executable file to run the program.

Step #3: Follow the prompts that this removal tool gives you.

Step #4: Once the removal tool has finished its process, download and install Malwarebytes Anti-Malware from here: http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/

Running Malwarebytes Anti-Malware will ensure that your computer does not have any infections or remains of the applet.

Step #5: Once Malwarebytes Anti-Malware is installed, Select Preform Full Scan and then click on the scan button. Please note that this scan will take some time. So, I suggest that you go do something else in close proximity to the computer so that you can check on the scan once every 15-30 minutes. Popular choices to use this time include enjoying a cup of tea, reading a book, or watching a television program.

Step #6: Once the scan is done, follow the prompts on your screen to see if there are any further infections present.

Step #7: If during the removal process, Malwarebytes Anti-Malware informs you that you must restart your computer, allow it to do so.

Step #8: Enjoy your computer which should now be free of 24x7 Help.